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Terms & Conditions

These Terms govern your use of GymSupervise. Please read them carefully — they include important provisions about subscriptions, the App Store, your data, and the legal relationship between you and us.

Effective date: May 25, 2026

1. Acceptance of these terms

These Terms & Conditions (“Terms”) are a binding agreement between you and GymSupervise (“GymSupervise”, “we”, “us”, “our”).

By creating an account, installing or using the GymSupervise application or visiting gymsupervise.com, you confirm that you have read, understood and agreed to be bound by these Terms and by our Privacy Policy. If you do not agree, do not use the Service.

2. The service

GymSupervise is a mobile application for iPhone and iPad that helps gym owners, managers and staff run their gym — including managing members, memberships, classes, transactions, staff, expenses and products. The Service is provided as software-as-a-service and is subject to ongoing updates.

3. Eligibility & accounts

  • You must be at least 18 years old (or the age of majority in your jurisdiction) and able to enter into a binding contract.
  • You must provide accurate information when creating your account and keep it up to date.
  • You are responsible for safeguarding your credentials and for all activity that happens under your account.
  • You must promptly notify us of any unauthorised use of your account.
  • One person may not maintain multiple free or duplicate accounts to circumvent limits or pricing.

4. Subscriptions, fees & billing

GymSupervise may offer paid subscription plans. Where it does:

  • Subscriptions are sold through and processed by the Apple App Store under the standard Apple in-app purchase rules.
  • Payment is charged to your Apple ID at the time of purchase.
  • Subscriptions automatically renew at the end of each billing period unless you cancel at least 24 hours before the end of the current period.
  • Your Apple account will be charged for renewal within 24 hours prior to the end of the current period.
  • You can manage and cancel your subscription at any time in your Apple ID settings on your device (Settings → [Your name] → Subscriptions).
  • Refunds, where available, are handled by Apple in accordance with the App Store's refund policy.
  • Prices and features may change. We will give you reasonable notice of any material change before it takes effect.

If a paid plan is not yet enabled, the Service is free of charge during that period.

5. Apple App Store — additional terms

The following terms apply where you obtain GymSupervise through the Apple App Store. To the extent these terms conflict with the rest of this agreement, the App Store-specific terms control for the App Store version of the app.

  1. Acknowledgement. You acknowledge that these Terms are concluded between you and GymSupervise only, and not with Apple Inc. (“Apple”). GymSupervise (not Apple) is solely responsible for GymSupervise and its content.
  2. Scope of licence. The licence granted to you for GymSupervise is limited to a non-transferable licence to use GymSupervise on any Apple-branded products that you own or control, and as permitted by the Usage Rules in the Apple Media Services Terms and Conditions.
  3. Maintenance & support. GymSupervise is solely responsible for providing any maintenance and support for GymSupervise. Apple has no obligation whatsoever to furnish any maintenance and support services.
  4. Warranty. GymSupervise is solely responsible for any product warranties, whether express or implied by law, that are not effectively disclaimed. In the event of a failure of GymSupervise to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price of GymSupervise to you (if any). To the maximum extent permitted by applicable law, Apple has no other warranty obligation whatsoever with respect to GymSupervise.
  5. Product claims. GymSupervise, not Apple, is responsible for addressing any claims relating to GymSupervise or your possession and use of it, including: (i) product liability claims, (ii) any claim that GymSupervise fails to conform to any applicable legal or regulatory requirement, and (iii) claims arising under consumer protection, privacy, or similar legislation.
  6. Intellectual property. In the event of any third-party claim that GymSupervise or your possession and use of GymSupervise infringes that third party's intellectual property rights, GymSupervise, not Apple, will be solely responsible for the investigation, defence, settlement and discharge of that intellectual property infringement claim.
  7. Legal compliance.You represent and warrant that (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” country; and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.
  8. Third-party beneficiary.You acknowledge and agree that Apple, and Apple's subsidiaries, are third-party beneficiaries of these Terms, and that, upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary thereof.

6. Acceptable use

You agree not to:

  • Use the Service for any unlawful purpose or in violation of any applicable law or regulation.
  • Upload or store content that is illegal, infringing, defamatory, obscene or harmful.
  • Attempt to gain unauthorised access to the Service or to any other user's account.
  • Probe, scan, reverse engineer, decompile, disassemble or attempt to derive the source code of GymSupervise, except where permitted by law.
  • Resell, sublicense or rent the Service without our written permission.
  • Use the Service to send spam or unsolicited bulk communications, or to harvest contact information.
  • Interfere with or disrupt the Service or the servers and networks that provide it.
  • Use any automated means (bots, scrapers, crawlers) to access the Service.

7. Your content & data

You retain all rights to the information you enter into GymSuperviseabout your gym, your members, your staff and your business (“Your Content”). You grant us a limited, worldwide, royalty-free licence to host, transmit, process and back up Your Content solely to provide the Service to you.

You are responsible for the lawfulness of Your Content. In particular, you are responsible for collecting any consents required from your members under applicable privacy laws (GDPR, CCPA, UK-DPA and others) for the data you store about them in GymSupervise.

Where applicable, we act as a data processor with respect to information about your members; please see our Privacy Policy for details.

8. Privacy

Our handling of personal information is described in our Privacy Policy, which forms part of these Terms.

9. Third-party services

The Service uses third-party platforms — including Apple (Sign in with Apple, App Store, payments), Google / Firebase (authentication, database, storage, analytics, crash reporting) and Sentry (crash diagnostics). Your use of those platforms is also subject to their terms and policies. We are not responsible for third-party services we do not control.

10. Intellectual property

GymSupervise, the GymSupervise name and logo, the design of the app, all source code, user interface elements and underlying technology are and remain the property of GymSupervise. Except for the limited rights granted to you in these Terms, no other rights are granted, by implication or otherwise.

11. Termination

You may stop using the Service and delete your account at any time. Account deletion is described in our Privacy Policy and is processed with a 30-day cancellable grace period.

We may suspend or terminate your access if you materially breach these Terms, if your use of the Service creates a security or legal risk for us or other users, or if we are required to do so by law. Where reasonably possible we will give you notice and an opportunity to cure.

Sections that by their nature should survive termination — including ownership, disclaimers, limitations of liability, indemnity, and governing law — survive.

12. Disclaimer of warranties

To the maximum extent permitted by law, the Service is provided “as is” and “as available”, without warranties of any kind, whether express, implied, statutory or otherwise. We disclaim all implied warranties including merchantability, fitness for a particular purpose, non-infringement and any warranties arising out of course of dealing or usage of trade.

We do not warrant that the Service will be uninterrupted, error-free or completely secure. Some jurisdictions do not allow the exclusion of certain warranties; in those jurisdictions our liability is limited to the maximum extent permitted.

13. Limitation of liability

To the maximum extent permitted by law, neither GymSupervise nor its affiliates, officers, employees or agents will be liable for any indirect, incidental, consequential, special, exemplary or punitive damages, or for any loss of profits, revenues, data, goodwill or business opportunities, arising out of or in connection with the Service.

Our total aggregate liability arising out of or relating to the Service will not exceed the greater of (a) the amounts you paid to us for the Service in the twelve months preceding the event giving rise to the claim, and (b) one hundred U.S. dollars (USD 100).

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law (including liability for fraud, gross negligence or death and personal injury caused by negligence). Where you are a consumer, your statutory rights are not affected.

14. Indemnification

You agree to indemnify and hold harmless GymSupervise and its affiliates from and against any third-party claims, damages, liabilities, costs and expenses (including reasonable legal fees) arising out of or related to: (a) your use of the Service in violation of these Terms or applicable law, (b) Your Content, or (c) your handling of personal information about your members.

15. Changes to these terms

We may modify these Terms from time to time. If we make material changes we will update the “Effective date” at the top of this page and notify you inside the app or by email. Your continued use of the Service after the changes take effect means you accept the updated Terms. If you do not agree, you must stop using the Service.

16. Governing law & dispute resolution

To the maximum extent permitted by law, these Terms and any dispute arising out of or in connection with them or the Service are governed by the laws applicable at the place of business of GymSupervise, without regard to its conflict-of-laws provisions.

Where you are a consumer, this section does not deprive you of the protection of mandatory consumer-protection rules of the country in which you reside, and you may also bring proceedings in your local courts.

The parties will first attempt to resolve any dispute informally by contacting graburapps@gmail.com. If we cannot resolve the dispute within 60 days, either party may bring the dispute before a competent court in the jurisdiction described above, except where mandatory law provides otherwise.

17. Miscellaneous

  • Entire agreement. These Terms, together with our Privacy Policy, are the entire agreement between you and us regarding the Service.
  • Severability. If any provision is found unenforceable, the remaining provisions remain in full effect.
  • No waiver. Our failure to enforce any right or provision is not a waiver of that right.
  • Assignment. You may not assign these Terms without our consent. We may assign them in connection with a merger, acquisition or sale of assets.
  • Force majeure. We are not liable for delays or failures caused by events beyond our reasonable control.
  • Headings. Section headings are for convenience and do not affect interpretation.

18. How to contact us